Florida and the Islands Comprehensive Center @ ETS


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The Florida and the Islands Comprehensive Center @ ETS (FLICC - also also referred to as the Center) serves the state of Florida and the territories of Puerto Rico and the U.S. Virgin Islands. It is located in Tampa, Florida.

The Center provides technical assistance to state educational agencies (SEAs) that builds their capacity to:

  1. Support local educational agencies (LEAs or districts) and schools, especially low-performing districts and schools 
  2. Improve educational outcomes for all students  
  3. Close achievement gaps 
  4. Improve the quality of instruction

The Center provides high-quality technical assistance that focuses on key initiatives, aligns with the work of the Content Centers, and builds the capacity of SEAs to implement, support, scale up and sustain initiatives statewide. Additionally, it builds the capacity of SEAs to lead and support their LEAs and schools in improving student outcomes. The Center provides training and technical assistance in the implementation and administration of programs authorized under the Elementary and Secondary Education Act and in the use of research-based information and strategies.


Dr. Alice Lindsay

Regions Served


States Served

Puerto Rico
U.S. Virgin Islands

Level of Support


Specialty Area

Career and Technical Education
Education Leadership
Educator Effectiveness
Educator Preparation
English Language Learners
Intensive Supports
Multi-tiered Systems of Support
Organizational Leadership
Teacher Mentoring and Induction
Other Specialty Areas: School Improvement; Coach to Lead; Restorative Justice; Strategic Performance Management; Personalized Learning

Primary Audience

School Districts
State Education Agencies


Content Expertise
Convening Stakeholders